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  • Contact us

    Avantor customer support

    8:00 a.m. to 5:30 p.m. (EST), Monday-Friday 
    Toll free 1 855 282 6867
    Outside U.S. 1 610 573 2600
    Fax 1 610 573 2650

    Please note: Avantor only accepts return goods that have been authorized via an issued Return Goods Authorization. Please contact Avantor customer service for return instructions. Under no circumstances should returns be sent to our corporate offices located in Radnor, PA; Center Valley, PA; or any other Avantor office location. Failure to follow these instructions will result in the shipment being rejected, and charges to your company to re-deliver the freight to correct delivery address.

    Avantor technical support

    Toll free 1 855 282 6867, select option 5 
    Outside U.S. 1 610 573 2600, select option 5
    Email technical.service@avantorinc.com

    Customer support for VWR, Part of Avantor

    Visit www.vwr.com and select your country for more information about customer and technical support in your area.

    Customer support for Avantor India

    Email csindia@avantorinc.com  

    Customer support for Avantor NuSil™ brand

    Phone 1 805 684 8780
    Visit www.nusil.com for product information More ways to contact us

    Customer support for Avantor Puritan Products™ brand

    Toll free 1 855 282 6867
    Outside U.S. 1 610 573 2600
    Dial 3 for customer service or dial 5 for technical service
    Fax 1 610 573 2650
    Visit www.puritanproducts.com for product information 

    Other ways to get in touch


    Global directory

    United States

    Avantor Performance Materials, LLC.
    3477 Corporate Parkway  
    Center Valley, PA 18034 
    Toll free 1 855 282 6867
    Outside U.S. 1 610 573 2600
    Fax 1 610 573 2650

    Avantor
    Radnor Corporate Center
    Building One, Suite 200
    100 Matsonford Road 
    Radnor, PA 19087-8660
    Outside U.S. 1 610 386 1700

    Avantor Bridgewater Innovation Center
    New Jersey Center of Excellence
    Building JR-1
    1041 Route 202/206
    Bridgewater, NJ 08807
    U.S.A.

    Mexico

    Avantor Performance Materials S.A. de C.V.
    Fracc. Industrial Esfuerzo Nacional Xalostoc
    Ecatepec Estado de Mexico CP 55320
    Mexico
    Phone 5255 5699 0250
    Fax 5255 5755 2585

    The Netherlands

    Avantor Performance Materials B.V.
    Nieuwe Stationsstraat 20
    6811 KS Arnhem
    Netherlands
    Phone +31 (0)26-3527412
    Fax +31 (0)268458422

    Poland

    Avantor Performance Materials Poland S.A.

    ul. Sowińskiego 11, 44-101 Gliwice
    Poland
    +48 32 2392 000
    Export department phone +48 32 23-92-305; 123
    Customer service phone +48 32 23-92-181;183;378;450
    Fax +48 32 23-92-305;487
    Email export department export@avantorinc.com

    India

    Avantor Performance Materials India Limited
    17th Floor, Building No. 5 Tower C
    DLF Cyber City Phase - III
    Gurgaon - 122002, Haryana
    India
    0091-124-4656700 
    Fax: 0091-124-4656799
    Email for general inquiries info.aime@avantorinc.com 
    Email for customer service csindia@avantorinc.com

    Malaysia

    Avantor Performance Materials Sdn Bhd
    A-1201-2, 12th Floor, Wisma AmFIRST Tower 1
    Jalan SS7/15, Kelana Jaya
    47301 Petaling Jaya, Selangor
    Malaysia
    Phone 603-7803 0378
    Fax 603-7803 0405

    Korea

    Avantor Performance Materials Korea, Ltd.
    7F Milbridge Hall, Yeoksam-ro 112
    Gangnam-gu, Seoul, 06252
    Phone 82-2-2052-0481
    Fax 82-2-571-5401

    China

    Avantor Performance Materials Trading (Shanghai) Co., Ltd,
    Room 204, Building A, Baoland Plaza, No. 688 Dalian Road
    Shanghai 200082
    China
    Phone +86 (21) 5878 3226
    Fax +86 (21) 5877 7253

    Taiwan

    Avantor Performance Materials Taiwan Co. Ltd.
    Tai Yuen Hi-Tech Industrial Park
    No. 38-1, Tai Yuen St.
    Chu-Bei City, HsinChu Hsien
    Taiwan R.O.C. 30265
    Phone 886-3-560-0789
    Fax 886-3-560-0788